Help & Support
Frequently Asked Questions
Do you have questions about Foreverpix? We have the answers to ensure your event runs smoothly.
No, not at all! Your guests can simply scan the QR code you provide (e.g. on place cards) and will be redirected directly to the mobile web gallery. You can start uploading and liking images immediately, without installing an app or registering.
You can start your gallery directly in your browser using the setup wizard. The Foreverpix apps for iOS and Android are also available. You do not need to install an app to get started in your browser.
Start your gallery in your browser
The gallery link or QR code provides access to your gallery, so share it only with your guests. Our privacy policy explains data processing, service providers and your rights.
Read the privacy policy
No! In contrast to messengers like WhatsApp, which greatly reduce the size of images, we save your guests' memories in the full, uploaded resolution. This means you can later download the images in the best quality for your photo book.
As a host, you can easily request a download link in the app. We will then create a ZIP file in the background with all uploaded photos and videos in original quality and send you the link by email.
Claude AI (by Anthropic) writes an emotional, multi-page story of your event — in your chosen language (7 languages available). Just enter the event type, names and date — done. Perfect as a keepsake or for your photo book.
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