Help & Support
Frequently Asked Questions
Do you have questions about Foreverpix? We have the answers to ensure your event runs smoothly.
No, not at all! Your guests can simply scan the QR code you provide (e.g. on place cards) and will be redirected directly to the mobile web gallery. You can start uploading and liking images immediately, without installing an app or registering.
As a host you need our Foreverpix app (available for iOS and Android). After a short registration, you can create your first album in just a few seconds. The app guides you through all the steps, from naming to generating the QR code for your guests.
Absolutely. Privacy is our top priority. Only people who have the link or QR code to your album can see the content. Your data will be stored securely and GDPR-compliant on servers in Germany and will not be passed on to third parties.
No! In contrast to messengers like WhatsApp, which greatly reduce the size of images, we save your guests' memories in the full, uploaded resolution. This means you can later download the images in the best quality for your photo book.
As a host, you can easily request a download link in the app. We will then create a ZIP file in the background with all uploaded photos and videos in original quality and send you the link by email.
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